The following terms and conditions contain the whole of our agreement relating to your booking and prices.
In order to protect your own interests please read our terms and conditions carefully before accepting them.
Your statutory rights are not affected by our terms and conditions.
Additional charges:
All airport transfer between 01:00 am and 06:00 am are incurred a £10 early morning charge.
All return journey's from any airport first 45 minutes from landing time are free of charge then every 1-15 minutes cost you extra £5 plus additional parking charge which more than 29 minutes.
Any additional pickup and drop off will cost extra according to distance.
All journeys will incur any applicable parking charge or Congestion charge or toll charge involved, it will be added to your fare.
If you booked online please make sure you received a booking confirmation from us via text message or email or callback otherwise your booking will not been processed.
For account holding customers, monthly payments are subject to a 5% account handling charge.
Cancellation charges: There is no charge if the booking is cancelled before at least 1 hours for local journeys and airport or long distance journey at least 6 hours before the pick up time otherwise full charge apply there after.
If you have any complaints should be made in writing by email to oakstaxis@gmail.com We will try our best to resolve your complaint. Please note that all Drbak Limo drivers are self employed and that we act as their agent taking bookings. As such we cannot be held responsible for their personal conduct.
